Legal
Privacy Policy
How we handle the information you share with us.
This Privacy Policy explains how Xenie LLC ("Xenie," "we," "us") collects, uses, and protects information in connection with our website at www.xenie.io and the Xita platform (the "Service").
Information we collect
We collect only what we need to respond to you and operate the Service:
- Information you provide. When you submit our demo or contact form, we collect your name, business name, email address, phone number (if provided), number of stores, and any message you send.
- Customer and billing information. For customers, we collect the business and contact details needed to provide the Service and to invoice you under your agreement.
- Technical information. Standard server and log information (such as IP address and browser type) may be processed by our hosting and form providers to keep the site secure and reliable.
How we use information
- To respond to demo requests and inquiries and to communicate with you.
- To provide, maintain, support, and improve the Service.
- To send invoices and administer your account and agreement.
- To comply with legal obligations and enforce our terms.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate our website and business (for example, website hosting and form-delivery providers), and only as needed to perform those services, or when required by law.
Cookies
Our marketing site uses minimal cookies. Third-party providers we rely on (such as our hosting and form services) may set cookies necessary for security and functionality. You can control cookies through your browser settings.
Data security
We use reasonable administrative and technical safeguards, including encryption in transit (HTTPS), to protect information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Data retention
We retain information for as long as needed to fulfill the purposes described here, to maintain our business records, and to meet legal requirements.
Your choices
You may request access to, correction of, or deletion of the personal information you have provided by emailing hello@xenie.io. You may also opt out of non-essential communications at any time.
Children
The Service is intended for businesses and is not directed to children under 16. We do not knowingly collect information from children.
Changes
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will update the date above.
Contact
Xenie LLChello@xenie.io · (917) 310-5099